You can now delete completed shipments in Ricemill and recreate them from the order.

This is useful if a shipment was accidentally marked as fulfilled, created with the wrong address or shipment details, or needs a different carrier/service.

When a shipment is deleted, Ricemill will attempt to cancel the related Shopify fulfilment so the order can be fulfilled again.

Please note: if the shipment already has a paid label or has been manifested, you may still need to request label cancellation or refund directly with the carrier provider.

Merchants using Aramex can now fulfil shipments using Priority delivery rates alongside standard Aramex services. Existing Aramex connections will be updated automatically, so no reconnect or manual service refresh is required.

Ricemill now displays the same customer-facing order number used in Shopify across order, shipment and report views. This makes it easier to match orders between Ricemill, Shopify and customer communications without needing to cross-check internal order IDs.

If a customer-facing order number is not available, especially for orders older than 1 year, Ricemill will continue to show the original order number as a fallback.

We've improved international shipping support by adding country-specific HS Codes for customs declarations. Ricemill will now automatically use the appropriate HS Code based on the shipment destination, helping ensure compliance with country-specific customs requirements.

If you've configured country-specific HS Codes in Shopify, they will be automatically imported into Ricemill for new variants. For existing variants, you can either manually re-sync the product data from the primary source or enable automatic variant syncing so that future product variant updates made in Shopify are automatically reflected in Ricemill.

These HS Codes will be used during label creation and customs declaration, reducing manual work and improving accuracy.

You can now choose whether product variant updates made in Shopify automatically sync into Ricemill | Fulfilment.

When enabled, changes to product variant data in Shopify will update the matching variant in Ricemill, helping keep fulfilment data aligned without manual edits. If your team prefers to manage variant details directly in Ricemill, you can disable the sync at any time.

⚠️ Available on the all paid plans.

To enable or disable this setting:

• Go to Integrations and click Open next to the connected Shopify store.
• Go to Settings → Product Variants.
• Toggle Keep Shopify variant details updated on or off.
• Click Save.

Note: When enabled, Ricemill will update linked product variants where connected Shopify store is the primary data source. The updated data includes the variant name, barcode, image, product type/category, vendor/manufacturer, country of origin, HS/tariff code, and package weight.

We’ve made it faster to update your inventory details in Ricemill | Fulfilment. You can now edit fields such as weight, dimensions, HS code, and country of origin directly from the Inventory page - no need to open each item’s detail page.

This helps you keep product shipping and customs information up to date with fewer clicks.

You can now invite staff to your account and work together on fulfilment - no need to share logins anymore.

👉 Learn how to invite and manage staff:

https://ricemill.co/docs/settings/inviting-and-managing-staff-members/

⚠️ Available on the Plus Unlimited plan.

You can now see how many total orders a customer has placed directly next to their name and details. This gives you quick insight into repeat customers and helps you make better fulfilment decisions.

You can now set custom item descriptions specifically for your customs forms. This allows you to use precise, border-friendly terms (e.g., "100% Cotton Shirt") instead of your store's marketing titles.

How to set it up:

• Individual: Update directly via any Inventory details page.
• Bulk: Import descriptions via CSV using our Batch Update tool.

If a custom description is set, Ricemill will automatically use it on your declarations instead of the product title.

Ricemill | Fulfilment now automatically syncs order tags from Shopify. Any tags you add in Shopify will now appear within the app, helping you organise and process orders more efficiently.