Announcements

New updates and improvements to Ricemill | Fulfilment

  1. Default filter for Express shipping

    New Feature

    We've added a new feature that automatically defaults the filter to "Express" when the shipping type is set to Express. This will help you quickly find the right rates and ensure that Express shipments are handled accurately.

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    Filter Available Rates by Shipping Type

    When on the Fulfillment Screen it would be very helpful to Filter available rates by Shipping Type either Standard or Express. Taking it the next step further, if the rates could automatically be filtered based on what the orders shipping type was this would be a big help. Sometimes a customer has paid for Express Shipping and I may miss it because all the Parcel Post and Express Post rates are mixed together. Then I need to scroll back up to double check the shipping type. Would probably need some kind of mapping between order shipping type and AusPost Rate e.g. Orders that are imported into my store from eBay show as AU_Regular or AU_Express Thanks very much!

    Adam R
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  2. Express shipping is now highlighted for better visibility

    New Feature

    To ensure that express shipping requests are more visible, we’ve highlighted the "Express" shipping method in yellow. This change is now applied to both the order list and the individual order fulfilment screen, making it easier to spot when a customer has selected Express shipping over standard shipping.

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    Clearer distinction for orders with Express shipping

    Can we get the Shipping Method in both the order list and on the individual order fulfillment screen to display Express with more emphasis? Highlighted yellow? There is currently no differentiation and it's easy to miss when the customer has selected Express shipping over standard shipping.

    Sarah
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    Follow these steps to set up the service type mapping for each shipping method:

    • Go to Settings->Fulfilment
    • Scroll to the Service type mapping section
    • Review each listed shipping method and set the appropriate service level.

     

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  3. Ability to add predefined package during fulfilment

    Improvement

    We've added the ability to add a predefined package during fulfilment.

    Screen Shot 2024-03-19 at 18.41.04

     

    Screen Shot 2024-03-19 at 18.46.05
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    Option to add new predefined package during order fulfilment

    Hey, can we please get an ADD predefined shipping product button/checkbox to add the one we just filled in to templates. This would mean rather than having to go in and add to use, it will add one from the shipment created. Would be a vast improvement if you can just have the system add it in for you from shipments as they are put it.

    Chris S
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  4. Multi-location fulfillment is now available

    New Feature

    After months of development, you can now fulfill orders assigned to different locations.

     

    To get started, navigate to Integrations -> Sales Channels, click 'Open' next to your Shopify store, and ensure you map your store's location with Ricemill's location.

     

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    Support Multi-Locations in Shopify

    Support multi-locations in shopify. So if order are fulfilled 1 to 1 with the location they were sold in

    Cody
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  5. Importing Both Pending and Paid Orders

    New Feature

    We've added the ability to import both pending (unpaid) and paid orders.

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    Add feature for Ricemill to allow fulfillment of order pending payment e.g., those that were made via a purchase order

    This is required since not all orders are paid at the time of fulfillment. Currently this means we need to go direct to the carrier and type everything in.

    Martin
    Shipped 🚀

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    Follow the below steps to allow the import of both pending and paid orders.

    • Go to Integrations->Sales Channels
    • Click Open next to your connected Shopify store.
    • Within the Settings tab, change the option 'Which orders should we import from Shopify?' to 'Pending and Paid orders'.

     

    Note: This setting is applicable to new orders placed after you've enabled it.

     

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  6. Introducing the new "Batch Assign"

    New Feature

    We are excited to announce the release of our newest feature called "Batch Assign", which allows you to assign the same measurements and courier service to multiple shipments at once.

     

    Here's a quick overview of how "Batch Assign" works:

     

    The "Batch Assign" feature is designed to enhance your order fulfilment efficiency and simplify your shipping tasks. We believe it will be a valuable addition to your workflow.

     

    Available to all paid plans.

     

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    Batch Fulfil: Assign the same service to multiple orders

    In instances where a number of orders are being sent via the same service, it would save considerable time if all of those orders could be selected from the Batch Fulfil screen and assigned the same service. I am using 'If it packs it posts' flat rate satchels. Currently all my orders fit in the same sized satchel (medium). Presently I must individually assign the service to each order. For my last batch I had to repeat this identical task 23 times. If it could be done once it would save me and others a lot of time. Thanks for your consideration.

    Jeremy J
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    Batch Fulfil: Select same parcel weights / dimensions

    The option to select multiple orders and assign the same parcel dimensions/weights within a batch fulfil prior to clicking into each order.

    Melissa
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  7. Print Packing Slips & Pick Lists in A6 format

    New Feature

    You can now choose to print packing slips and pick lists in either A4 or A6 format. To change the format, go to Settings -> Documents.

     

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    Format packing slips for A6

    We currently print packing slips on A6 for all orders from Shopify - these normally double as address labels for Local Delivery orders and the current Ricemill format looks to be optimized for A4.

    Tim B
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  8. Fulfil local pick up orders

    New Feature

    You can now easily fulfill your local pick-up orders directly within the app. Simply mark the order as 'ready for pick up' when the order is ready to be picked up by the customer, and click on 'mark as picked up' after the order has been picked up by the customer.

     

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    Fulfill local pickup orders from Ricemill orders page

    Would be great to have the ability to mark PICKUP orders as fulfilled from the Ricemill orders screen

    Allan
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  9. StarTrack integration is now available

    Integration

    With this new integration, you can now easily manage your StarTrack shipments from within the app and streamline your fulfilment process.

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    Available to all paid and founder plans.

     

    Get started by adding StarTrack integration here.

     

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    Startrack Integration

    Ability to compare rates and print labels.

    Chew Lim
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  10. Bulk export & import inventory dimensions via CSV

    New Feature

    We are excited to announce a new feature that simplifies managing your inventory dimensions! You can now export and import inventory dimensions in bulk via CSV files. Try it today!

     

    • Go to Inventory tab.
    • On the Inventory page, at the top right hand side of the screen, click Export.

     

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    CSV download / upload

    I'd love to add dimensions of all our products, but there isn't a feild in Shopify for that yet. EasyShip does this with a CSV inventory export out of their dashboard that you can add all dimensions to and upload.

    Mel
    Shipped 🚀

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