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You can now see how many total orders a customer has placed directly next to their name and details. This gives you quick insight into repeat customers and helps you make better fulfilment decisions.
next to the customers name and details show how many orders they have placed with your store
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You can now set custom item descriptions specifically for your customs forms. This allows you to use precise, border-friendly terms (e.g., "100% Cotton Shirt") instead of your store's marketing titles.
How to set it up:
If a custom description is set, Ricemill will automatically use it on your declarations instead of the product title.
Currently the "Full description of goods" auto filled on the customs form is taken from your Product's Name. If the product name is too long, the customs description does not show the entire product name. Also for customs forms, you need an actual description of the contents, which is not always covered simply by the Product name. We have had items rejected and returned by customs overseas because of this. There needs to be a way to edit the Description of Goods for Australia Post International Orders to make the feature useable. Thanks :)
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Ricemill | Fulfilment now automatically syncs order tags from Shopify. Any tags you add in Shopify will now appear within the app, helping you organise and process orders more efficiently.
We have specific items which need to be sent by road-only and while it's easy for regular employees to know which items where are, it would be easier if Ricemill was able to tag the order according to the tags in Shopify to clearly know which items are hazardous and if they are express.
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We use tags on our orders in Shopify to help separate them into different order types. Some of these are applied automatically with workflows. It would be really great to have the order tags sync into Ricemill and be used as filtering in the Order list as well as shown on the order screen when fulfilling. Thanks so much.
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You can now duplicate an existing order if you need to resend something to a customer, or create a new manual order for offline orders, promo materials, or influencer packages.
Available to all paid plans.
Let us know how you find it!
Manually create labels that are not attached to an order. We create labels to send to our customers for returns or we create them and send them to our suppliers sometimes to send stuff to us.
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It allows for adding a order manually for example when sending a replacement product if item has arrived lost of damaged or if i am sending promotional materials to a influencer or I have a order from another platform like etsy.
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Now, if an order item’s quantity is greater than 1, it will be bolded, making it easier to spot orders with multiple quantities at a glance.
When you dont have an option for scanner can we make inventory sales of the same item over 1 bold and red so its not missed
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You can now add a custom footer note to your invoices and packing slips!
This lets you include helpful details such as business messages, return policies, or promotional info directly at the bottom of your PDF documents. Once set up, the footer will automatically appear in all printed invoices and packing slips.
To configure your footer:
* Go to Settings → Documents
* Scroll to the footer note section
* Add your custom message and click Save
I would love to be able to add some personalization to the tax invoices, to include our returns policy and other useful information.
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The new Australia Post 250g and extra small postage rate is available with extra small padded mailers for parcels up to 5kg or your own packaging for parcels up to 250g and provides an opportunity to send smaller items for less.
Available within the Ricemill | Fulfilment platform now.
We've added a new "Shipping Collected vs Shipping Cost" report that compares customer shipping fees collected against the actual shipping costs incurred.
Available to all paid and founder plans.
p/s: What did you like or dislike about this report? Let us know.
Would be helpful to see amount we actually charged for shipping and the cost that was charged by the courier in 1 report without the need to click on each individual order to see Thanks Chris
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You can now print packing slips and pick lists directly from the order view page.
Available to all paid plans.
I would like to be able to print a packing slip for single fulfilment, not just batch fulfilment.
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We're currently experiencing an issue with uploading tracking information to Shopify. Our developers are actively working to resolve it.