Announcements

  1. Add footer text to invoice and packing slips

    Improvement

    You can now add a custom footer note to your invoices and packing slips!

     

    This lets you include helpful details such as business messages, return policies, or promotional info directly at the bottom of your PDF documents. Once set up, the footer will automatically appear in all printed invoices and packing slips.

     

    To configure your footer:

    * Go to Settings → Documents

    * Scroll to the footer note section

    * Add your custom message and click Save

     

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    2

    Customize Tax Invoice

    I would love to be able to add some personalization to the tax invoices, to include our returns policy and other useful information.

    Amy
    Shipped 🚀

    4

  2. New Australia Post extra small / 250g postage rate

    Announcement

    The new Australia Post 250g and extra small postage rate is available with extra small padded mailers for parcels up to 5kg or your own packaging for parcels up to 250g and provides an opportunity to send smaller items for less.

     

    Available within the Ricemill | Fulfilment platform now.

     

  3. New Report: Shipping Collected vs Shipping Cost

    New Feature

    We've added a new "Shipping Collected vs Shipping Cost" report that compares customer shipping fees collected against the actual shipping costs incurred.

     

    Available to all paid and founder plans.

     

    p/s: What did you like or dislike about this report? Let us know.

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    8

    Add Column to Report to show actual shipping cost we charged

    Would be helpful to see amount we actually charged for shipping and the cost that was charged by the courier in 1 report without the need to click on each individual order to see Thanks Chris

    Chris
    Shipped 🚀

    1

  4. Print packing slips and pick lists directly from the order view

    New Feature

    You can now print packing slips and pick lists directly from the order view page.

     

    Available to all paid plans.

    5

    Print Packing Slip

    I would like to be able to print a packing slip for single fulfilment, not just batch fulfilment.

    erin@barefootshoesaustralia.com.au
    Shipped 🚀

    1

  5. Tracking Upload Issue to Shopify

    We're currently experiencing an issue with uploading tracking information to Shopify. Our developers are actively working to resolve it.

     

  6. Default filter for Express shipping

    New Feature

    We've added a new feature that automatically defaults the filter to "Express" when the shipping type is set to Express. This will help you quickly find the right rates and ensure that Express shipments are handled accurately.

    2

    Filter Available Rates by Shipping Type

    When on the Fulfillment Screen it would be very helpful to Filter available rates by Shipping Type either Standard or Express. Taking it the next step further, if the rates could automatically be filtered based on what the orders shipping type was this would be a big help. Sometimes a customer has paid for Express Shipping and I may miss it because all the Parcel Post and Express Post rates are mixed together. Then I need to scroll back up to double check the shipping type. Would probably need some kind of mapping between order shipping type and AusPost Rate e.g. Orders that are imported into my store from eBay show as AU_Regular or AU_Express Thanks very much!

    Adam R
    Shipped 🚀

    2

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  7. Express shipping is now highlighted for better visibility

    New Feature

    To ensure that express shipping requests are more visible, we’ve highlighted the "Express" shipping method in yellow. This change is now applied to both the order list and the individual order fulfilment screen, making it easier to spot when a customer has selected Express shipping over standard shipping.

    4

    Clearer distinction for orders with Express shipping

    Can we get the Shipping Method in both the order list and on the individual order fulfillment screen to display Express with more emphasis? Highlighted yellow? There is currently no differentiation and it's easy to miss when the customer has selected Express shipping over standard shipping.

    Sarah
    Shipped 🚀

    4

    Follow these steps to set up the service type mapping for each shipping method:

    • Go to Settings->Fulfilment
    • Scroll to the Service type mapping section
    • Review each listed shipping method and set the appropriate service level.

     

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  8. Ability to add predefined package during fulfilment

    Improvement

    We've added the ability to add a predefined package during fulfilment.

    Screen Shot 2024-03-19 at 18.41.04

     

    Screen Shot 2024-03-19 at 18.46.05
    1

    Option to add new predefined package during order fulfilment

    Hey, can we please get an ADD predefined shipping product button/checkbox to add the one we just filled in to templates. This would mean rather than having to go in and add to use, it will add one from the shipment created. Would be a vast improvement if you can just have the system add it in for you from shipments as they are put it.

    Chris S
    Shipped 🚀

    2

  9. Multi-location fulfillment is now available

    New Feature

    After months of development, you can now fulfill orders assigned to different locations.

     

    To get started, navigate to Integrations -> Sales Channels, click 'Open' next to your Shopify store, and ensure you map your store's location with Ricemill's location.

     

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    5

    Support Multi-Locations in Shopify

    Support multi-locations in shopify. So if order are fulfilled 1 to 1 with the location they were sold in

    Cody
    Shipped 🚀

    2

  10. Importing Both Pending and Paid Orders

    New Feature

    We've added the ability to import both pending (unpaid) and paid orders.

    4

    Add feature for Ricemill to allow fulfillment of order pending payment e.g., those that were made via a purchase order

    This is required since not all orders are paid at the time of fulfillment. Currently this means we need to go direct to the carrier and type everything in.

    Martin
    Shipped 🚀

    0

    Follow the below steps to allow the import of both pending and paid orders.

    • Go to Integrations->Sales Channels
    • Click Open next to your connected Shopify store.
    • Within the Settings tab, change the option 'Which orders should we import from Shopify?' to 'Pending and Paid orders'.

     

    Note: This setting is applicable to new orders placed after you've enabled it.

     

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