Landed costs payer for international shipments

Improvement

You can now choose who pays the import duties, taxes, and handling fees ("landed costs") on your international eParcel and MyPost Business shipments.

Three options are available:

Receiver Pays - the customer pays duties/taxes on arrival (no setup needed)
Sender Pays – Tax ID - you pay via your own tax registration (e.g. IOSS for the EU); requires an Import Reference Number
Sender Pays – Zonos - you pay through a Zonos-verified account linked with Australia Post

This applies to shipments going to the EU, UK, US, Canada, and Norway - for every other destination it's ignored.

Set your default under Settings → Carriers, on your eParcel or MyPost Business configuration. You can still override it per shipment before dispatch.