All Announcements

New Improvement: Custom Item Descriptions for Customs Declarations

Improvement

You can now set custom item descriptions specifically for your customs forms. This allows you to use precise, border-friendly terms (e.g., "100% Cotton Shirt") instead of your store's marketing titles.

How to set it up:

  • Individual: Update directly via any Inventory details page.
  • Bulk: Import descriptions via CSV using our Batch Update tool.

If a custom description is set, Ricemill will automatically use it on your declarations instead of the product title.

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Edit Customs Description - Australia Post Shipments

Currently the "Full description of goods" auto filled on the customs form is taken from your Product's Name. If the product name is too long, the customs description does not show the entire product name. Also for customs forms, you need an actual description of the contents, which is not always covered simply by the Product name. We have had items rejected and returned by customs overseas because of this. There needs to be a way to edit the Description of Goods for Australia Post International Orders to make the feature useable. Thanks :)

Evan
Shipped 🚀

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