All Announcements

Recreate completed shipments

Improvement

You can now delete completed shipments in Ricemill and recreate them from the order.

This is useful if a shipment was accidentally marked as fulfilled, created with the wrong address or shipment details, or needs a different carrier/service.

When a shipment is deleted, Ricemill will attempt to cancel the related Shopify fulfilment so the order can be fulfilled again.

Please note: if the shipment already has a paid label or has been manifested, you may still need to request label cancellation or refund directly with the carrier provider.

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Create a label for a item we have cancelled fufilment with.

Would love to have the ability to resend a shipment for an order that has been marked as fulfilled. Shopify has a way to cancel the fulfilment (effectively unmarking the fulfilment flag), but this does not allow a posting on Ricemill. Had this problem when I accidentally set a shipment as fulfilled.

Albert O
Shipped 🚀

1

14

Refund Label

Ability to cancel/refund label

Cody
Shipped 🚀

4